Naobet Casino Privacy Policy

At Naobet Casino, we are committed to safeguarding the privacy and personal data of every player who visits our platform. This Privacy Policy explains how we collect, use, store, and protect your information when you access our services at naobet.com. By registering an account and using our services, you acknowledge that you have read and understood the terms outlined below. We encourage you to review this document carefully and contact us if you have any questions regarding how we handle your data.

1. Who We Are

Here at Naobet Casino, we operate under the legal entity NovaForge LTD, registered under company number 15684. We hold a valid gaming licence issued by the Anjouan Gaming Authority (Union of Comoros), licence number ALSI-152406028-FI2. Our platform, accessible at naobet.com, provides online casino services including slots, live casino games, sports betting, and more. When you use our Nao Bet Casino online services, NovaForge LTD acts as the data controller responsible for your personal information.

2. Information We Collect

When you interact with our Naobet Casino platform — whether during registration, gameplay, or support — we may collect the following categories of personal data:

2.1 Registration and Identity Data

• Full name, date of birth, and nationality
• Email address, username, and password
• Phone number and residential address
• Government-issued identification documents for KYC (Know Your Customer) verification

2.2 Financial and Transaction Data

• Payment method details (card numbers, e-wallet IDs, cryptocurrency wallet addresses)
• Deposit and withdrawal transaction history
• Information related to bonuses claimed, including our Naobet bonus offers and free spin rewards

2.3 Technical and Usage Data

• IP address, browser type, and device information
• Login activity, including data from our Nao Bet login system
• Gaming activity, session duration, and pages visited on our website
• Cookies and similar tracking technologies (detailed in Section 6)

3. How We Use Your Personal Data

At Nao Bet, we use the information we collect for clearly defined and lawful purposes. Below is an outline of why we process your data:

• Account management: We use your registration details to create and maintain your account, enable the Naobet login process, and verify your identity.
• Service delivery: We process your data to provide access to our 11,000+ games, bonuses, VIP programme, and sports betting features.
• Financial transactions: We process payment data to handle deposits and withdrawals across all supported methods, including VISA, Mastercard, bank transfers, and cryptocurrency options.
• Legal compliance: We are required by law to verify player identities, prevent fraud, and comply with anti-money laundering (AML) regulations.
• Customer support: We use your contact details to respond to queries submitted via our 24/7 live chat or email at support@naobet.com.
• Marketing communications: With your consent, we may send you updates about our Naobet casino promotions, including new bonuses and tournaments.
• Responsible gambling: We monitor gaming behaviour to promote safe play and provide support tools to players who may need them.

4. Legal Basis for Processing

Our Nao Bet online casino processes your personal data based on the following legal grounds:

• Contractual necessity: Processing is required to fulfil our agreement with you as a registered player.
• Legal obligation: We must process certain data to comply with applicable gaming, AML, and financial regulations.
• Legitimate interests: We process data to prevent fraud, ensure platform security, and improve our services.
• Consent: Where required, we will request your explicit consent before processing data — for example, for direct marketing purposes.

5. Data Sharing and Third Parties

We at Naobet Casino do not sell or rent your personal information to third parties. However, we may share your data with trusted partners in the following circumstances:

• Payment processors: To facilitate deposits and withdrawals across all supported methods.
• Game providers: Including Pragmatic Play, Hacksaw Gaming, Playtech, and other partners from our 70+ provider network, solely for game functionality purposes.
• Regulatory authorities: We may disclose data to the Anjouan Gaming Authority or other relevant bodies as required by law.
• Fraud prevention services: We work with third-party security providers to detect and prevent suspicious activity on our platform.
• IT and hosting providers: Companies that help us maintain and operate our online casino infrastructure.

All third parties we work with are contractually obligated to process your data securely and only for the purposes we specify.

6. Cookies and Tracking Technologies

Our casino Naobet platform uses cookies and similar tracking tools to enhance your browsing experience. We use the following types of cookies:

• Essential cookies: Required for the website to function properly, including session management and the Nao Bet login system.
• Analytics cookies: We use these to understand how users interact with our platform and improve our services.
• Marketing cookies: With your consent, these help us deliver relevant promotions and personalised content.
• Preference cookies: These remember your language, currency, and other settings across visits.

You may manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our services.

7. Data Retention

We retain your personal data for as long as your account remains active or as required by applicable law. In particular, financial and identity records may be kept for up to five years following account closure, in accordance with anti-money laundering and gaming regulations. Once the retention period expires, we securely delete or anonymise your data.

8. Your Rights as a Data Subject

Depending on your country of residence, you may have the following rights regarding your personal data held by our Naobet online casino:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may ask us to correct inaccurate or incomplete data.
• Right to erasure: In certain circumstances, you may request that we delete your personal information.
• Right to restrict processing: You may ask us to limit how we use your data in specific situations.
• Right to data portability: You may request that we transfer your data to another service provider in a machine-readable format.
• Right to object: You may object to certain types of processing, including direct marketing.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting prior processing.

To exercise any of these rights, please contact our team at support@naobet.com. We will respond to all verified requests within the timeframe required by applicable law.

9. Data Security

We at Nao Bet Casino online take data security seriously. We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include SSL encryption, secure server infrastructure, and strict internal access controls. While we take every reasonable precaution, no system can be guaranteed 100% secure, and we encourage you to protect your login credentials and contact us immediately if you suspect any unauthorised access to your account.

10. International Data Transfers

As our Naobet Casino platform serves players from multiple territories — including the United Kingdom, Canada, Australia, and the European Union — your data may be transferred to and processed in countries outside your jurisdiction. Whenever we transfer personal data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your information in accordance with applicable data protection laws.

11. Minors

Our casino naobet services are strictly intended for adults aged 18 or older (or the legal gambling age in your jurisdiction, whichever is higher). We do not knowingly collect or process personal data from individuals under the legal age. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete that data and close the associated account.

12. Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service offerings. We will notify you of material changes by posting a revised version on our website. Your continued use of our Nao Bet platform following any such changes constitutes your acceptance of the updated policy. We recommend checking this page periodically to stay informed.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to our team:

• Email: support@naobet.com
• Live Chat: Available 24/7 directly on our website at naobet.com

We are dedicated to addressing your privacy concerns promptly and transparently. Thank you for trusting Naobet Casino with your personal information — we take that responsibility seriously and remain committed to protecting your data at every step of your experience with us.